Why SUPER SUSAN is the most powerful platform in existence to manage your ENTIRE lead conversion process all under one roof…
One of the biggest problems we see most home service companies face is not a lack of leads…but a lack of conversion from leads to booked jobs. Kitchen and Bath Remodelers are making a major investment in Lead Generation – SEO, PPC, Facebook Ads, Home Advisor, Google Local Service Ads and everything in between. We are seeing these leads and the investment associated with them go down the tubes. In many cases 50-60% of inbound calls leave unconverted & 80% of webforms and other online inquiries wind up unconverted.
We know that these are interested prospects that need your services immediately in your service area, but for what ever reason they did not book.
Here are the facts:
Leads that are not followed up with within 15 minutes go cold. If you don’t follow up with an unconverted lead at least 3-5 times, you will miss out on 70% of the opportunities.
Managing leads for your business is NOT easy. managing leads from multiple sources like your website, SEO, PPC, Facebook Ads, paid lead sources & any others can be hard to keep track of and even harder to follow up with appropriately.
As a home services business owner, you need to follow up with the leads within minutes, but the day to day activity of the business makes it impossible. The leads gets stale, and you start to wonder if the leads were bad.
That is where Super Susan comes in. We bring in all the leads AND automate all the follow up conversations immediately. It takes the stress off your office / dispatch team in doing the initial conversations and they ONLY have to focus on the good conversations. The business can continue running with a crappy follow up process…OR you can implement Super Susan and increase ROI and fix the communications gap as fast as possible.
Go Super Susan replaces the core functionality of all these softwares:
Home Service Chats
An So Much More!
So What Can SUPER SUSAN Do For You?
Complete Advanced Analytics Dashboard
The ability to track the ROI and Leads in a pipeline has become even easier through our advanced Dashboard. Track stats such as appointment rates, campaign effectiveness, and even response rates!
Follow Up Campaigns
With Super Susan, you’ll be able to run automated follow up campaigns to any Lead, Prospect or Client all in one central place.
When a Lead comes in, we can automatically push a phone call to the lead.
Drop a Voicemail to any contact automatically using a pre-recorded message.
Follow up with an automated SMS and Email that can be scheduled at any pre-determined window.
Built In 2 Way Texting
Give the ability of texting to your business. Now you can increase the speed of conversation all in one platform. Available on Desktop and Mobile!
Full Featured Appointment Management
Use the Super Susan calendar to set and manage appointments.
With triggers, you can create mini-campaigns for no-show appointments and reminders!
Super Susan’s Goal is to help Kitchen & Bath Remodel Service Businesses increase ROI on leads, and build more engaging conversations without adding more pressure and stress by automating the process.
With our pre-build conversion campaigns, there is no reason that a Kitchen & Bath Remodel Services Business should not be using Super Susan to close the gap on communication & book more jobs.